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2629 Valley Pike, P.O. Box 175, Dayton, OH 45404
 1-800-228-3606
or 1-937-237-2001  Fax: 1-937-237-1595

Technical Support

Printer Repair Help ~ Service Plans ~ Technical Information

Training

  Printer Repair Help

Call to have your
printer serviced!

1-877-237-2001
or you can contact us.

Tech Support is ready to help you!

Request for Printer Repair Service to get your printer repaired  (RMA)

For Technical Support, please call 1-877-237-2001 and ask for technical support or e-mail using the forms accessed from the text below. 

When calling or sending e-mail regarding printers, please include method of printing, serial or parallel, what software you are using to print, and a description of the problem. 

When calling or sending e-mail regarding software, please include whether you are printing serial or parallel, what printer you are trying to address, and a description of the problem. 

Hot Swap® Saver Order Form

 

  Service Plans

We are ready to handle all of your barcode printer service needs.  Be it Depot, Hot-Swap®, On-Site or Phone Support, you will receive the same quality service and pricing that Century's reputation is built on.  If you need On-Site Barcode Printer repair services, we have a network of authorized repair centers.  Contact us and we will help you find a repair center near you.  We service Avery, Century, Datamax, Novexx, Sato, Toshiba, Toshiba TEC and other barcode printers.

Get the best in technical support:  A service plan from Century Systems!

Service options for those who do not carry a service plan, we can still help!
 

Check out our innovative service plans
Phone Technical Support
click for more information

When your printer is down with a technical problem, the solution is just a phone call away! (more info)
  • When one of your printers goes down, call us toll free. 1-877-237-2001.
  • We'll diagnose the problem and talk you through the solution over the phone.
  • Service includes an unlimited number of calls each month.

 

 


Hot Swap® Saver
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Buy it when you need it.
  • If your printer breaks down, you can call us and purchase a Hot Swap® Saver plan that same day. The  Hot Swap® Saver option of your choice will be shipped to you out of our stock.
  • After you receive your replacement, pack your disabled printer in the box provided and we will arrange for it to be picked up.
  • All broken barcode label printers qualify for this plan.
  • Hot Swap® Saver Order Form

Hot Swap® Service
click for more  information
We'll replace your bar code printer the next business day! (more info)
  • When one of your printers goes down, call us toll free.
  • You'll have your replacement printer the next business day.
  • After you receive your replacement, pack your disabled printer in the box the replacement came in and we will arrange for it to be picked up.

 

We have service centers across the nation
Service and Repair for Barcode Printers
We have a nationwide network of authorized repair centers ready to service and repair your thermal barcode printers.

Our mission is to provide quality barcode printer repair and service through the training and certification of repair and service professionals.

Certification insures that as a customer you will receive the highest quality technical expertise when it comes to the repair of your Thermal Barcode Printer.
 

On-Site Barcode Printer Service
On-Site Service
We have a network of authorized repair centers ready to serve you from all over the United States.
  • When one of your printers goes down, call us toll free, 877-237-2001.
  • We will work with you to diagnose the problem.
  • Once it has been established that the problem cannot be resolved on the phone, we can dispatch a technician directly to your site.
  • Call 877-237-2001 to have a repair technician repair your barcode printer.
Depot Service from Century Systems
Depot Service
click for more information
When your bar code printer is down, we'll get you up and running fast! (more info)
  • When you experience a printer problem, call us toll free
  • After we work with you to diagnose the problem, ship your printer to us.
  • We'll repair it and return it to you within five business days of the day we receive it.

 

 Technical Information
Download Center
Printer Manuals
Technical Videos and Slideshows
  Whitepapers   FAQs
Century Falcon 4

Century Falcon Printers

Printing True Type fonts with Labelview and Label Matrix download pdf

Century Falcon 4

Century Falcon 4 Plus 

Century Eagle 4

Century Falcon 4D  

Basic Interpreter White Paper

Century Falcon 4D Plus 

How To Print with a Century Eagle 4 with Another Printer Language

 

Century Falcon Near Edge Printers

Century Falcon 4 Plus

Century Falcon 8

Downloading Labels, Fonts, and Graphics On the Century Falcon 4 Plus Printer Using C Label IV

 

 (or download pdf)

Century Eagle Printers

Century Eagle 4  

 

Avery Dennison Printers

Toshiba TEC B-SX4 and B-SX5

Avery 64-xx, AP4.4, AP5.4, AP7.t

SX4-5 Loading ZPL Interpreter

Avery TDI

PotStake Alignment (pdf)

 

Toshiba TEC Printers

TEC B-472 and B-572

TEC Monochrome Printers with LCD Display

Optional Equipment Installation
  Reseller Training Classes
 Sales and Technical Training

 


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Prices and availability subject to change without notice